Currently engaged in business development activities, with a focus on:
Proposal Preparation: Crafting comprehensive proposals tailored to clients' needs and requirements.
Submission: Ensuring timely and accurate submission of proposals to prospective clients.
Currently engaged in business development activities, with a focus on:
Proposal Preparation: Crafting comprehensive proposals tailored to clients' needs and requirements.
Submission: Ensuring timely and accurate submission of proposals to prospective clients.
Assisting the senior Officials in the preparation of comprehensive proposals outlining research methodologies, project timelines, deliverables, and pricing structures.
Over 3 years of experience in the Business Process Outsourcing (BPO) sector, specializing in customer service Excellence and Expertise in Communication Training. I have honed my skills in training and coaching agents to deliver exceptional customer service and achieve operational excellence.
Proficient in the following Tools/ Technologies :
PowerBI: Leveraging data visualization tools for insightful analysis and reporting.
Oracle SQL Server and PL/SQL: Expertise in database management, query optimization, and stored procedures.
Oracle Fusion: Familiarity with Oracle's integrated suite of business applications for streamlined business processes.
